TELL ME ABOUT YOUR SHIPPING & FULFILLMENT?
Orders will ship within 1-3 days of receiving the order. Shipping takes place Monday-Friday, excluding all major Holidays. Typically, we try to ship same day if an order was placed before 9 am on a weekday. However, there may be situations when additional time is needed to fulfill the order. If we receive your order on a weekend, expect it to ship Monday or Tuesday of the following week. Exchanges will ship within 3 days of receiving the returned item.
HOW DO YOU HANDLE EXCHANGES & RETURNS?
Custom order are special, one-of-a-kind items and therefore are not eligible for return or exchanges.